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We do not offer returns, we offer refunds for items that were damaged during shipment. Ensure items are checked thoroughly before leaving your pick-up store as Shipinville will not be obligated to refund damaged items once you have departed.
Refunds will only be given on pre-alerted items ONLY, which have been pre-alerted prior to us receiving your package.
All refunds will take seven (7) working days to be approved and processed.